Getting Started

What value does icitizen bring to me?
Audience Engagement and Grassroots Mobilization Our web and app platforms empower you to engage with your audience through Issues and...
Mon, 10 Oct, 2016 at 12:01 PM
How does icitizen identify the demographics and location of survey participants?
During the registration process, icitizen users provide basic demographic information, including gender, age, race, party, ideology, as well as thei...
Mon, 10 Oct, 2016 at 12:02 PM
How do I contact you?
Please contact us at info@icitizen.com. Someone from our team will be in touch shortly to help you!
Mon, 10 Oct, 2016 at 11:58 AM
How do I create a poll?
Self-service polling will be available soon! If you would like to conduct a poll on our platform please contact info@icitizen.com and one of our team memb...
Mon, 10 Oct, 2016 at 2:51 PM
How do I create an Issue?
At the top of the screen, click on the pad and paper icon in the navigation bar. Follow the prompts to create your Issue and submit to our team for review...
Mon, 10 Oct, 2016 at 2:52 PM
How do I respond to an Issue?
When you are logged into the dashboard, click on the “Issues” tab on the left-hand side of the screen. Hit the tab “Tagged for You” and you will see all o...
Mon, 10 Oct, 2016 at 2:52 PM
Is the Free Plan really free?
Yes! The free plan comes with up to two polls per month (of up to 10 questions each and up to 500 responses), and the ability to slice and dice the data a...
Wed, 19 Oct, 2016 at 3:00 PM
Do I have to pay annually?
No, our subscription plans can be paid monthly (or annually). You can cancel, upgrade or downgrade at any time.
Wed, 19 Oct, 2016 at 3:15 PM
How do I claim my profile?
To claim your profile, go to either the Client Solutions Overview page. Click the “Join Now” button and follow the prompts to verify your account. For exp...
Wed, 19 Oct, 2016 at 3:16 PM
How do I make edits to my profile?
Once you are logged into the dashboard, click on the “Profile” tab on the left-hand side of the screen. Click on any section to update your information. C...
Wed, 19 Oct, 2016 at 3:17 PM