Frequently Asked Questions

I forgot my username, please help.
If you forget your username, contact us at and we will help you!
Thu, 21 Jul, 2016 at 10:11 AM
I forgot my password, please help.
If you"forget your password", click on the “Forgot Password” link on the sign in screen. You will be asked to enter your usern...
Thu, 21 Jul, 2016 at 10:12 AM
What does "trending" mean?
"Trending" is a term that we use to express that a particular issue or poll has received the most attention from citizen users. It en...
Wed, 8 Jun, 2016 at 2:13 PM
Who creates the content on the site?
There are multiple sources of content reflected on the icitizen site and within the apps. - Polls: Polls are composed primarily by ...
Wed, 8 Jun, 2016 at 2:19 PM
How does the system know where my elected officials come from?
When you provide your location, we're able to pair that with public and private information in our database.
Tue, 2 Aug, 2016 at 1:48 PM
What if the elected official listed for me is incorrect?
Please contact
Tue, 2 Aug, 2016 at 1:47 PM